Strengthen Your Twitter Outreach with New Data


HubSpot has released their Third Annual State of the Twittersphere report and for those of us who keep tabs on Twitter from both the marketing and social interaction perspective the results are interesting. HubSpot analyzed the more than 5 million Twitter accounts and 6 million Tweets that have been collected by Twitter Grader.

Perhaps the biggest news in the report is the slowdown of Twitter’s phenomenal growth over the past few months. Twitter hit a peak of double digit month over month growth last spring when the service was responsible for breaking several news stories and when celebrities like Ashton Kutcher gave the service new exposure.

In the last half of 2009 however, growth of the service started to slow a bit. That’s not a bad thing, it simply means Twitter is starting to level out into a more realistic and sustainable growth rate.

Twitter User Growth

Twitter Users are more Engaged

It’s worthwhile to note that while growth is starting to slow, Twitter members are maturing in their use of the service. The average Twitter user is now following around 170 people (as opposed to about 40 people when HubSpot first analyzed this stat) and is being followed by an average of 300 other people.

Those numbers are some what skewed by power users, however. Twitter users like Ashton Kutcher literally have millions of followers, bringing the average numbers way up. In reality, most Twitter users are still operating with a fairly small network. In fact, 82% of Twitter users have less than 100 followers and roughly the same percentage are following less than 100 people themselves.

The average number of tweets per Twitter user has also increased dramatically, showing the users who stick with the service are taking the time to become truly invested in the conversation.

Twitter Users are Profiling Themselves

HubSpot also notes the number of users who have taken the time to write bios, specify their location and add a URL to their account has doubled since the last time they reported on Twitter. This again tells us that Twitter users are becoming more mature in their use of the service and they’re making sure they’re leveraging it properly.

Interesting Data on When Twitter Users are most Active

HubSpot also has some excellent insight into when people are using Twitter. This is essential data to have a grasp on if you’re looking to build a Twitter marketing strategy. After all, getting your message heard above the chatter on Twitter is difficult on a good day…post it on a day or at a time when no one is paying attention and you’re entire campaign can come to a screeching halt.

The highest usage days for Twitter are Thursday and Friday. There’s a sharp drop-off over the weekend and a slow ramp up that begins building again on Monday.

Twitter Usage by Day of the Week

Most Twitter users are night owls, actively tweeting in the evening between 10 and 11pm while wrapping up work or watching TV at home.

Twitter Usage by the Hour

By mixing this data with information presented by HubSpot’s Dan Zarella at last November’s PubCon, we can really start to build a picture of when the best times are to launch information you’d really like to see spread on Twitter.

At the show, Dan shared the following data:

  • The highest click thru rate on tweeted links occurs between 2 and 3pm. (Followed by the 8-9pm time slot and the 5-6pm time slot.)
  • Thursday, Saturday and Sunday experience the highest click thru levels, consistently beating the average.
  • The more links you tweet, the less likely people are to click those links.
  • Tweets that include links are far more likely to be retweeted than tweets without links.
  • The highest percentage of retweets occurs on Fridays at 4pm. (Monday afternoons also have high retweet rates.)

Dan also had some great data on the types of content that are most likely to be retweeted:

Types of Content that gets Retweeted

So How Does This Impact You?

There are several strong strategic points we can take away from this data.

We now know if you’re looking to use Twitter for viral purposes to get your message far and wide, it’s important to launch your efforts on those Monday and Friday afternoons when the most retweeting is taking place. We know it’s important to include links in those tweets and including links tied to breaking news or that are designed to inform and educate will increase our chances of being retweeted.

We also know if you’re looking to use Twitter purely for the click thrus and you already have a strong following, you’re going to want to focus your efforts in the early afternoon, around dinner or right around prime time. We also know you’ll want to be very selective in how often you tweet links so the ones you do share are well received and have the chance to increase your credibility.

Twitter can be a very effective way to spread the word about your business, but as with all other forms of marketing and advertising, it’s important to understand the dynamics of its users. The latest data from HubSpot proves the idea of day parting your message is just as effective on Twitter as it is elsewhere.

For more insight, you can download the full report as a PDF, or read the summary over at HubSpot.

Jennifer Cario

Jennifer Cario has dedicated her career to creatively helping businesses and consumers connect in a way that positively impacts the bottom line. With over 20 years of industry experience, she has also written several books and developed social media training curriculum in use by hundreds of colleges, universities and enterprise companies around the world. Jen consistently develops fresh ideas and methods for communicating within the world of marketing.

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